Shubham Pathrabe is an experienced IT professional currently serving as a Technical Specialist II at ConnectWise since July 2023, focusing on server patch management and deployment. Prior to this role, Shubham worked at Persistent Systems from September 2020 to July 2023 as a Technical Lead and Senior Software Engineer, contributing to cloud communication projects for 8x8. Experience also includes serving as a Senior IT Engineer at ALACRITY E-COMMERCE SOLUTIONS PRIVATE LIMITED, where Shubham was a Subject Matter Expert for the Freshdesk ticketing tool while working on a project for the Factory Outlet Store based in Syosset, NY. Earlier career experience includes a role as an IT Engineer at Amazon from July 2016 to June 2018, where Shubham managed various IT support tasks including troubleshooting and software installation. Shubham earned a Bachelor of Engineering degree from J D College of Engineering & Management between 2012 and 2016.
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