Steven Serrano

Steven Serrano is a seasoned IT professional with extensive experience in account management and technical support. Currently serving as Senior Account Director at ConnectWise since May 2023, Steven previously held key roles at ANATOMY_IT., including Vice President of Account Management and Professional Services. Prior to that, Steven spent nearly a decade at StratX IT Solutions, progressing from Account Manager to General Manager. Early career roles included technical positions at Mighter Ltd. and Circuit City, where Steven developed a solid foundation in technical support and customer service. Steven's educational background includes training in Networking Professional and System, Networking, and LAN/WAN Management from NetCom Information Technology and New Horizons Computer Learning Centers.