Troy Erwin possesses extensive experience in customer support and market research, demonstrating a strong commitment to staff and customer satisfaction in the role of Help Desk Service Partner Relations Manager at ConnectWise since December 2008. Previously, as a Senior Analyst at Hayes, Nedved & Associates from August 1980 to September 2007, Troy conducted multi-year market research focusing on consumer buying habits across diverse retail markets. Troy holds an Associate Degree from Robert Morris University, earned between 1980 and 1984.
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