Vanessa Amond

Vanessa Amond currently serves as a Security Analyst at ConnectWise since November 2020, after previously holding the position of Help Desk Technician. Prior to ConnectWise, Vanessa spent four years at Best Buy as a Sales Supervisor and Sales Consultant in the Computing department, focusing on enhancing customer experiences through technology solutions. Earlier in her career, Vanessa worked at USDA as an HVI Operator, analyzing cotton quality and ensuring product standards, and at ClientLogic as a Technical Support Group Tier II for T-Mobile and Dell, providing technical assistance and managing escalations. Vanessa holds a degree in IT Networking from My Computer Career and has a diverse educational background, including studies at Lamar University, Bryman College, and Dillard University.