Waseem Traish is a seasoned professional in the IT and support services field, currently serving as the Sr Manager of Support Services at ConnectWise since September 2015. In this role, Waseem oversees Tier 3 and 4 Technical Software Support Staff for various teams, including Automate and PSA, and played a crucial role in restructuring support teams. Previous experience includes operating as a LabTech Support Analyst, where Waseem provided high-level support to MSP partners, and owning The PC Heroes, a consultancy that aids small and medium-sized businesses. Additional roles include Network Administrator at Advanced Environmental Laboratories, IT/General Manager at Comstation, and a sales position at Revol Wireless, complemented by education at The University of Akron.
This person is not in any teams
This person is not in any offices