Natasha Smith is a people-centric problem solver dedicated to making a difference in the community through human-centered design techniques. From 2022 to 2023, they served as Programme Manager for Digital Citizen Experience at Christchurch City Council, leading efforts to enhance citizen interaction with the Council. Currently, Natasha holds the position of Operational Excellence Lead at Connetics and serves as a Capacity Partner and Impact Coach at Springboard Trust since 2020. Their previous experience includes working as a Programme Manager for People Analytics at Canterbury District Health Board and as a Senior Consultant at Deloitte from 2012 to 2019. Natasha earned a Bachelor of Science in Economics from the University of Canterbury, completed in 2011, and is a Governance Committee Member at Swannanoa Preschool.
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