Paul Daniel

Paul Daniel is an accomplished professional with extensive experience in network operations and management. Currently serving as Network Operations Centre Manager at Connexin, Paul oversees the Network Operations Centre Team, ensuring skilled resource allocation and adherence to service standards. Previous roles include Service Delivery Team Lead at Connexin, Regional Delivery Manager at BT Group, and various positions at BT Wholesale, where responsibilities encompassed team management, SLA adherence, and continual process improvement. With a strong technical background as a Diagnostic Test Engineer at multiple organizations, including Nortel Networks and KCOM, Paul has consistently contributed to successful network diagnostics and customer service. Additionally, early career experiences as a Network Analyst and Leading Radio Operator have provided a solid foundation in communication and operational excellence.