Ismat Chaker

Ismat Chaker is an experienced professional specializing in customer care and aviation operations. Since June 2021, Ismat has served as a Customer Care Agent at Connox. Prior experience includes roles as a loading agent at Flughafen Hannover-Langenhagen GmbH from August 2019 to November 2020, and as a Duty Officer and Load Controller at AIR DJIBOUTI from July 2016 to August 2019, where training encompassed basic weight and balance knowledge, turn around coordination, and load supervision for various aircraft. Ismat's background in aviation is supported by certifications from Kenya Airways in areas such as dangerous goods handling and safe aircraft loading procedures. Additionally, Ismat has experience in the travel and leisure sector, having worked as a marketing manager at Siyyan Travel and Leisure and as COO at Amiri Red Sea, organizing diving tours. Educational achievements include studies at European Business College Berlin and Lycée français de Djibouti, culminating in a Baccalauréat in Marketing.