Andrei Kundzik is a ServiceNow Solution Architect and Technical Lead with over 10 years of experience in Information Technology and IT Service Management (ITSM). They hold a Bachelor's degree in Computer Science and have completed various relevant certifications, including ITIL v3 Foundation and CCNA. Currently self-employed as a ServiceNow Lead Consultant, Andrei provides team leadership, process consulting, and training while specializing in ServiceNow platform development and administration. Previously, they worked at EPAM Systems as an Engineer Software, focusing on ServiceNow development and process enhancements, and at СП "Бевалекс" ООО as a Senior Engineer Software, where they implemented ITIL processes and mentored on HP Service Manager.
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