Louisa Nape

Louisa Nape is an Executive for Services at Clientele Life, bringing over a decade of experience in organizational leadership and customer service. They have held positions in various sectors, including healthcare and banking, previously serving as a General Manager in Operations and as a Business Support Manager. Louisa has been instrumental in the successful implementation of contact center telephony systems and specializes in Omni-channel strategy and customer satisfaction measurements. They hold a Bachelor of Administration and an Honours degree in Industrial and Organisational Psychology, along with several certifications in management and financial analysis.