Paul Hendrickson

Paul Hendrickson is a seasoned professional in customer support and experience management, currently serving as the Director of Technical Support at Consensus Cloud Solutions since April 2022, where responsibilities include overseeing customer application support, team training, and communication with leadership to ensure customer success. Prior to that, Paul held various roles at Summit Healthcare Services from October 2016 to April 2022, progressing from Manager of Customer Experience to Senior Support Analyst, managing support interactions and documentation across multiple product lines. Earlier experience includes a role at New England Document Systems, where responsibilities encompassed customer support training and relationship management, as well as positions in sales and store management in different industries.