Richard M. is a Senior Product Manager at Consensus Cloud Solutions with a focus on managing the entire product lifecycle, demonstrating a proven ability to drive innovation and optimize processes. With prior experience as a Product Manager at J2 Global, Richard successfully implemented high-impact product strategies that improved customer satisfaction and increased market share. Earlier roles in customer service, ranging from Customer Service Supervisor to Customer Service Technician, highlight Richard’s strong leadership and operational efficiency skills. Richard holds a Bachelor's degree in Computer Information Systems with a specialization in Web Game Programming from DeVry University.
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