Robert Ramirez

Robert Ramirez is a seasoned professional in customer success and technical support, currently serving as a Senior Customer Success Manager at Consensus Cloud Solutions since August 2021. In this role, Robert builds long-term client relationships and leads onboarding and implementation processes. Prior to this, Robert worked at Abacusnext as a Client Services Technical Support Engineer, promoting effective team communication and ensuring daily priorities were met. Robert's extensive experience at J2 Global includes roles as a Customer Service Supervisor, Porting Specialist, and Customer Service Technician IV, where responsibilities ranged from agent training to technical troubleshooting. Earlier, Robert coordinated after-school programs for the Los Angeles Unified School District, managing both students and staff. Robert's educational background includes studies at DeVry University.