Steven McCombs

Steven McCombs is a seasoned professional with extensive experience in customer service, technical support, and leadership roles across various organizations. Currently serving as a Resolution Specialist at Consensus Cloud Solutions, responsibilities include training corporate support agents and addressing their inquiries regarding multiple communication products. Previously held positions as a Customer Service Specialist III and President of a nonprofit roller derby organization, showcasing skills in client training and organizational management. Career beginnings involved a decade of technical roles at Midwest Security Services, including software support and network technician duties. Military service with the United States Army Reserve as a Motor Transport Operator provided foundational leadership training. Steven's educational background includes a Bachelor of Science in Information Technology and a current postgraduate degree in Artificial Intelligence and Machine Learning from the Texas McCombs School of Business.