Troy Wells is an experienced professional in network operations and service management, currently serving as the NOC and Service Desk Manager at Consensus Cloud Solutions since October 2021. With a long tenure at j2 Global beginning in October 2006, Troy has held various roles including NOC Manager and Lead, Network Operation Center, where responsibilities encompassed enterprise-wide monitoring, fault isolation, and operational effectiveness. Troy's extensive background includes supporting operational processes, implementing policies, and completing significant capacity build-outs for global Co-Locations. Earlier career experiences include roles in office management, accounts payable, and call-center management. Troy holds a Bachelor of Technology degree in Computer Systems Networking and Telecommunications from ITT Technical Institute, completed in 2008.