Felipe P. is a skilled professional with extensive experience in customer support, data engineering, and business intelligence. Currently serving as Team Lead in Customer Support at Constant Contact since May 2021, Felipe has previously worked as an Integration Support Engineer, resolving technical queries in multiple languages. As a Business Intelligence Engineer at P3Cyclos, Felipe has successfully advocated for customer needs and implemented Big Data solutions in GCP and AWS. Previous roles include Data Engineer/BI Developer at Ritter Dragon and Cloud Engineer at TEC360 CLOUD, where Felipe demonstrated a strong capability in data management and analytics. Felipe holds a Bachelor of Engineering in Electronics Engineering (Software Development) from the Federal University of Technology - Parana, completed in 2013.
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