Scott Silver is an experienced quality engineer currently employed at Constant Contact since November 2021. Prior to this role, Silver worked at SharpSpring as a product specialist from March 2018 to May 2022, providing extensive product knowledge and supporting advanced technical requests for client services and sales teams. Silver also served as a senior technical support engineer, managing escalations and contributing to documentation and team training, and earlier held the position of technical support engineer, assisting clients with email deliverability and API support. Before joining SharpSpring, Silver was a priority support technician at Extensis, offering technical support for software products, and began a career as an IT support specialist at OMG! Computers. Scott Silver earned a bachelor's degree in Art/Art Studies from the University of Central Florida from 2006 to 2010.
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