Michael Rodríguez

Jefe Nacional de Retención, Fidelización y PQRs

Michael Rodríguez is an experienced professional in aeronautical operations and project management, currently serving as Jefe Sr. de Operaciones at LATAM Airlines. Michael holds an MBA from VIU - Universidad Internacional de Valencia and a Bachelor's degree in Industrial Engineering from Saint Martin University. Previously, Michael worked as an Operations Optimization Consultant at Avianca, where they led projects focused on regulatory compliance and organizational transformation using agile frameworks. They are also a certified Scrum Master and SAFe Consultant, recognized for their leadership in process optimization and training initiatives.

Location

Bogotá, Colombia

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