Lauren Kiesel is a seasoned User Experience Researcher with diverse experience across multiple organizations, including Cogito Corp, HUNGRY, and Consumer Reports. At Cogito Corp, key contributions involved analyzing user feedback from healthcare and telecommunications clients to enhance AI models and UX. As a Senior User Experience Researcher at Consumer Reports, Lauren led consumer research impacting digital experiences and brand strategy. Additional roles include User Experience Lead at the Center for Educational Improvement, focusing on usability studies, and various freelance positions supporting client experiences in the service industry. Educational background includes a Master of Arts in Cognitive Science in Education from Teachers College of Columbia University.
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