Julia Castro

Julia Castro has three years of work experience. From 2019 to 2021, they worked as a Recepcionista de SAC at Carrefour Brasil. From 2021 to 2022, they worked as a Suporte/Operacional Jr. at InvestPlay, where their responsibilities included providing support to platform users via chat, email, and WhatsApp, creating and maintaining the FAQ, and developing standard answers and customer service processes. Currently, they are working as an Analista de Customer Success Jr. at Conta Simples.

Julia Castro began their educational journey in 2021, when they enrolled in the Bacharelado program at Centro Universitário UNA, studying Relações Públicas, Publicidade e Comunicação Aplicada. In 2022, they transferred to PUC Minas and completed a Curso Superior de Tecnologia (CST) in Analise e Desenvolvimento de Sistemas, which they completed in 2024.