Paula Chaves is an experienced Operations Intelligence Leader at Conta Simples, overseeing the Tools and Processes team with a focus on optimizing operational efficiency in Acquisition, Customer Relationship, and Service areas. Previously, Paula held the role of Process Tech Leader and Business Intelligence Analyst at Take Blip, where responsibilities included continuous improvement of processes, technical guidance, and data-driven insights. Paula has also contributed as PMO and Management Analyst at MaxMilhas, Consultant at EY specializing in Performance Improvement and Risk, and Administrative Analyst at ArcelorMittal Brasil. Educational qualifications include an MBA in Process Management from Ibmec and a Bachelor's degree in Administration from Universidade Federal de Minas Gerais.
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