Juliane Lopes

Juliane Lopes is a Senior Customer Success & Experience Director at Contabilizei, drawing on over 15 years of expertise in customer success management within global technology and services companies. In previous roles, they led various teams, notably at Wellhub, where Juliane achieved impressive growth and retention metrics, and at TOTVS, where they significantly reduced churn and optimized client engagement. Juliane’s background also includes software engineering positions where they contributed to key product launches and process improvements. With a strong focus on building collaborative environments and innovative customer strategies, Juliane continues to enhance the client experience while fostering team empowerment.