Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger competitors in the BPO sector. 

Our approach focuses on meticulous attention to our clients' specific needs, supported by the advanced quality, compliance, and business optimization insights provided by our sister company, Connect iQ. 

This partnership ensures we deliver exceptional performance levels. Primarily serving the financial services industry, however, we cater to a diverse client base across various sectors.

Contact iQ (Pty) Ltd

Org chart

Teams

Offices