Robert J.

Robert J. has a diverse work experience spanning multiple industries. Robert started their career as a Satellite Technician at DIRECTV from November 2006 to June 2011, where they were responsible for installing and establishing satellite TV systems.

Robert then joined State Farm as an Insurance Sales Representative and Customer Service Representative from August 2011 to July 2017. In this role, they provided prompt and friendly service to existing policyholders and the general public, documented interactions with customers, and maintained office supplies.

Following that, they worked at Spectrum Business as a Business Account Manager from July 2016 to June 2018. Their responsibilities included achieving sales quotas, meeting key performance indicators, and handling customer inquiries with professionalism.

In 2018, Robert joined Carmine, a MicroTelematics, Inc. company, where they held two roles. First, they worked as an Account Executive from September 2018 to January 2019, and then as an Account Manager from January 2019 to September 2019. Carmine focused on providing mobile workforce management solutions for service-based businesses through software and advanced dashboard technology.

Most recently, Robert has been working at SmartFinancial since August 2019. Robert started as an Account Manager and was promoted to roles such as Sr Account Manager - Team Manager, Client Services Manager, and Associate Director of Client Services. Currently, they hold the position of Director of Client Services.

Robert J. attended DeVry University from 2009 to 2012, where they earned a Bachelor of Science degree in Business Administration and Management, with a focus on General Management. In addition to their degree, Robert J. has obtained several certifications from Udemy, including a mini course on time management, an active listening master class, a course on influential management training, conscious listening, feedback management, coaching skills, leadership skills, how to handle difficult conversations, and productivity and time management hacks.