Kait P. is an experienced professional with a diverse background in customer success, program management, and community support. Currently serving as a Customer Success Manager and formerly a Business Development Representative at ContactMonkey, Kait P. has effectively engaged prospects and optimized communication strategies throughout the customer journey. Prior experience at ASET Group Consulting and Counselling includes roles as an Administrative Assistant and Program Manager, where Kait P. enhanced client intake processes and adapted services for virtual delivery during the pandemic. Additional experience includes crisis intervention as a Hotline Volunteer for Durham Rape Crisis Centre, security operations at Paragon Security, and client advisory at RBC, complemented by a Bachelor of Arts in Criminology and Justice from Ontario Tech University.
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