Jonathan Heard has an extensive background in IT and technical roles, starting from their education in Computer Science at Arkansas State University. Jonathan has worked at various companies, including Walmart and Continental Utility Solutions, Inc., where Jonathan held roles ranging from Systems Programmer to Senior System Engineer. Currently, Jonathan is employed at Contender Solutions as a Solutions Architect and Technical Consultant, specializing in ITIL, TOGAF, and Agile implementations to improve customer experiences and deliver rapid ROI. Throughout their career, Jonathan has showcased their expertise in systems administration, development, integrations, and API programming.
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