Basit Mohamath is an experienced IT professional with a strong background in technical support across several companies. Currently serving as IT Helpdesk Support at Contentful since June 2021, Basit has previously held positions as a Desktop Support Technician at Dropbox and IT Support Specialist at Box, consistently providing exceptional service through ticketing systems and resolving hardware/software issues for numerous users daily. Basit has demonstrated expertise in managing SaaS applications, organizing onboarding processes for new hires, and supporting AV events. With a prior role in Endpoint Security at PayPal that included process improvements, Basit also has retail experience from T-Mobile and Nordstrom, showcasing a well-rounded skill set in both technology and customer service. Basit holds an Associate of Arts in Psychology from Skyline College and completed education at Year Up United.
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