Crystal Deng is an experienced professional in customer success and account management, currently serving as a Senior Enterprise Customer Success Manager at Contentful since August 2024. Previously, Crystal held roles such as Senior Strategic Customer Success Manager and Strategic Customer Success Manager at CaptivateIQ from September 2022 to August 2024. Earlier career experiences include a position as Customer Success Manager at Welcome and various roles at Yelp, including Elite Account Director, Sales Manager, and Account Executive from June 2017 to March 2021. Crystal began a career at Target as a Merchandise Planning Analyst from August 2015 to May 2017. Crystal holds a Bachelor of Science degree in Marketing and Human Resources Industrial Relations from the UMN Carlson School of Management.
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