John Poe

John Poe is an experienced professional in customer support and technical services, currently serving as a Customer Support Engineer at Contentful since November 2021. Prior roles include Technical Support Specialist at StarRez, Inc. and Advanced Repair Agent at Geek Squad. John began a career in journalism as Editor-in-Chief for DU Clarion, progressing from writer to News Editor. Additional experience includes Business Manager at The Last Detail, where responsibilities encompassed managing client and vendor accounts, as well as organizing employee schedules and payroll. John also held positions at Best Buy as Back Office Lead and completed an internship at FIGS Engineering. John holds a Bachelor of Science in Business Administration with a focus on Management and Marketing from the University of Denver, earned in 2018.