Paula Perez is an accomplished professional in customer success and support, currently serving as an Enterprise Customer Success Manager at Contentful since August 2024. Previously, Paula held the role of Customer Success Manager at Go1, focusing on data-driven strategies for product adoption and educational transformation in customer engagement. Earlier career experiences include positions at Sunworks, Inc., where guidance in the solar panel installation process was provided, and Montage Hotels & Resorts, contributing to luxury guest experiences. Paula also served as a Student Success Specialist at Universidad de Boyacá, offering academic support to students. Educational credentials include a B.S. in Business Administration with a focus on International Business from Universidad de Boyacá and further studies at Universidade Estadual de Campinas.
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