Content+Cloud
Anwell Jansen is an experienced IT professional with a strong background in incident and process management. Currently serving as a Major Incident Manager at Advania UK since November 2023 and Content+Cloud since August 2020, Jansen has previously held significant roles as an IT Process Analyst at IT Lab and as a Senior 1st Line IT Analyst at Computacenter. Responsibilities include managing engineers to meet service level agreements, facilitating incident and problem management processes, and engaging with clients to coordinate expectations and resource availability. Jansen's career began at Metropolitan as a Service Desk Agent, with foundational experience gained at Concorde Solutions. Jansen holds a National Diploma in Information Technology from Cape Peninsula University of Technology.
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Content+Cloud
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Content+Cloud is a leading, Microsoft-focused, cloud, digital transformation and managed services provider, in the UK. We are a prominent Microsoft partner with 19 awards, four Microsoft Most Valuable Professionals (MVPs) and nine advanced specialisations. With a passion for helping ambitious organisations and their people to succeed, we empower clients to transform the way they do business, optimise the way their people work, and provide them with flexible and secure platforms on which to operate. Content+Cloud has over 1000 employees, and offices located in London, Manchester, Milton Keynes, Reading, Cardiff and Sheffield, as well as Cape Town, South Africa. This, and our 21 long-established partners around the world, enables us to deliver a truly global service. Content+Cloud became part of leading Nordics IT services provider, the Advania group, in December 2021.