Jamal Smith-Birch

Jamal Smith-Birch is a seasoned IT professional with extensive experience in support services and engineering roles. Currently serving as a Support Services Specialist at Content+Cloud since September 2017, Jamal also works as an IT Engineer at Allsaints UK LTD. Previous positions include Desktop Support Engineer at Balfour Beatty Investments, where involvement in the SCCM Windows 7 migration rollout took place, and IT Field Engineer at DS Smith. A background in deskside support is evident from roles at Fujitsu and the University of the Arts London, where high-quality service delivery to users was prioritized. Jamal's educational qualifications include a Bachelor of Science in Information Technology from the University of Bedfordshire and a Bachelor of Technology in Information Technology from Hammersmith & West London College.