Thobela Gqola

Thobela Gqola is a skilled IT professional with extensive experience in technical support and service desk roles. Currently serving as a Service Desk Engineer - 2nd Line - Out of Hours at Content+Cloud since September 2023, Thobela has previously held positions at Capabilitybpo as an IT Support Engineer, where responsibilities included providing technical support for hardware, software, and networking issues. Prior to that, at TFG Lefic Head Office, Thobela worked as a first line Service Desk Support, assisting TFG stores across Africa with various IT tasks. In an earlier role at DLKGROUP, Thobela was an Information Technology Technical Support specialist, focused on the installation and maintenance of IT equipment. Thobela holds a programming diploma in Computer Programming from PC Training & Business College, completed in 2005.