ContentWise is the AI-powered customer experience company that provides leading video operators, digital publishers and online retailers with the software and expertise they need to create rich, personal and smart CX at every digital touchpoint.
Thanks to personalization and automation technology, ContentWise helps marketing, editorial, and merchandising teams understand what each customer needs, wants and values, maximizing each customer’s lifetime value. 
By enriching catalog data, analyzing users behavior, personalizing interactions, enabling discovery, automating editorial tasks and orchestrating the entire digital customer experience, ContentWise increases customer conversions, loyalty, and retention. 
With offices in Milan, Los Angeles, and Singapore, ContentWise counts as customers leading brands worldwide, including Mediaset, Sky, Telecom Argentina, and Telefonica.

AI/ML

Data

Enterprise Software

Streaming

Technology

ContentWise

The Milano office focuses on innovative research and development, leveraging AI and data analytics for marketing and customer success.

Milano

ContentWise's headquarters in Milano, Italy

Paolo Bozzola

Francesca Gatto

Roberto Bigotti

Paolo Cremonesi

Matteo Fabiano

Enrico Maini

Alessandro Vacca

The Leadership Team at ContentWise is responsible for setting the strategic direction and overseeing the overall operations of the company. This team ensures that all departments align with the company’s vision of enhancing digital customer experiences through AI-powered personalization and automation. Key members include the CEO, who leads the team, the COO managing daily operations, the CFO overseeing financial health, the CMO driving marketing strategy, the CTO guiding technological advancements, and the VP-level executives focusing on sales and global business development.

Leadership Team

The Executive Management team at ContentWise consists of the CEO, COO, CFO, CMO, and the Executive Assistant to the CEO. This team is responsible for setting the overall strategic direction of the company, ensuring operational efficiency, managing financial performance, driving marketing and branding initiatives, and providing executive support for effective leadership. Together, they oversee the growth, profitability, and market positioning of ContentWise, ensuring the company's AI-powered customer experience solutions continue to drive value for clients worldwide.

Executive Management

The Product and Engineering team at ContentWise is responsible for the development and continuous improvement of the AI-powered technologies that drive personalization, automation, and customer experience optimization. Led by the Head of Product, Head of Engineering, and CTO, the team collaboratively works on enriching catalog data, analyzing user behavior, enabling content discovery, and automating editorial tasks, ensuring that the company's solutions effectively enhance customer conversions, loyalty, and retention across various digital touchpoints.

Product and Engineering

The Engineering Team at ContentWise is responsible for developing and maintaining the sophisticated AI-powered software solutions that drive personalized and automated customer experiences. This includes enriching catalog data, implementing user behavior analysis algorithms, and building tools for automated editorial processes. The team ensures the scalability, reliability, and efficiency of these systems to support high-profile clients like Mediaset, Sky, Telecom Argentina, and Telefonica.

ContentWise

Org chart

Teams

Leadership Team

Executive Management

Product and Engineering

Engineering Team

Offices

ContentWise

Org chart

Teams

Leadership Team

Executive Management

Product and Engineering

Engineering Team

Offices

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