James Bates

James Bates serves as the Chief Client Officer at CONTEXTworld since November 2019, where responsibilities include overseeing long-term client service, satisfaction, trust, and retention while leading internal teams to align product development with client needs. Previously, James held multiple leadership roles at Euromonitor International, including Head of Key Accounts Team and Senior Client Consultant, driving business development and market information solutions for multinational clients. Earlier career experience includes roles at CONTEXTworld, BearBox, and Dell, with a focus on market analysis, pricing strategy, and client relations across various sectors. James's extensive experience spans over three decades in client management, market development, and strategic analysis.