John Puhl is a seasoned Customer Success and SaaS leader with extensive experience in IT and operations. Currently, they serve as a Senior Customer Success Manager at Continuous, engaging with clients across various sectors to enhance product usage and drive renewals. Previously, Puhl held significant leadership roles, including Enterprise Services Leader for the State of Minnesota and Senior Customer Success Manager at HashiCorp, where they managed high-value client relationships and drove impactful initiatives. Puhl’s educational background includes a degree in Information Technology from Capella University, where they earned a 4.0 GPA.
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