Georg Scirovicza

Georg Scirovicza has a diverse work experience in the field of IT support, particularly in NOC (Network Operations Center) roles. Georg started their career in 2019 at XP Investimentos as an Analyst NOC, where they provided 1st and 2nd level support through various communication channels. Georg was responsible for monitoring incidents using systems like Zabbix Server and ServiceNow, as well as conducting troubleshooting and escalating issues when necessary. Georg also played a role in maintaining technical procedures and ensuring timely and quality customer service.

After their time at XP Investimentos, Georg worked as a PL NOC Analyst at both BTG Pactual and Cadmus Soluções em TI from November 2020 to August 2022. In these positions, they continued to provide support and monitoring of incidents, in addition to performance monitoring and infrastructure component management.

Most recently, Georg joined SBA Edge in 2023 as a NOC Analyst. Georg'sresponsibilities at this company include providing customer status updates, incident management, virtualization, server administration, and physical security system monitoring.

Overall, Georg Scirovicza has a strong background in NOC support, incident management, technical troubleshooting, and customer service.

Georg Scirovicza attended Universidade Cruzeiro do Sul from 2021 to 2024, where they pursued a degree in Ciência da Computação (Computer Science).