AM

Ali M.

Software Support Analyst - Team Lead at Contour Software

Ali M. is a Software Support Analyst and Team Lead at Contour Software since April 2021, focusing on customer satisfaction, troubleshooting, and ticket management. Prior experience includes Manager Onboarding at BlinkSigns, where responsibilities encompassed project coordination, finance management, and performance measurement. Earlier roles include Operations Supervisor at Arabian Tea House LLC, overseeing business operations, and Restaurant Supervisor at Indian Zing Limited, managing a high-volume dining environment. Ali M.'s educational background includes a Bachelor's degree in Business from Wrexham University, a Higher National Diploma in Business Management from West London College, and certificates in Graphic Design and Computer Software Engineering from Arena Multimedia and Aptech Computer Education, respectively.

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