Usama Khan

Usama Khan is a skilled Customer Support Analyst currently employed at Contour Software since April 2021, having progressed from a Customer Support Representative within the Campana Systems division. This role entails delivering exceptional Level 2 technical support for an ERP product during Canadian and US business hours. Prior to this, Usama gained experience at MangoTech Solutions as an intern, where responsibilities included project coordination and client communication on ecommerce and web applications, and at Technosol, collaborating with software development and project management teams while managing data for ecommerce websites. Usama holds a Bachelor’s Degree in Computer Science from Iqra University, alongside educational credentials in pre-engineering and matriculation from various institutions.