Matthew Edwards is a seasoned professional in customer success, currently serving as a Customer Success Advisor at Contractbook and Chief Customer Officer at DefenseStorm. With extensive experience in various leadership roles, Matthew has also been a Board Member at Schoppee Farm since October 2018 and the Owner of In Four, a consulting firm focused on customer success strategies for startups and small to medium businesses. Additional past roles include VP of Customer Success at Cobalt.io and Head of Customer Success at GoodTime.io, alongside positions at Alation, WhiteHat Security, and ShoreTel. Matthew is a member of the byFounders Collective, actively supporting tech founders in the Nordics and Baltics. Matthew holds a B.S. in Computer Science from the University of Southern Maine.
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