Carly Pla

Carly Pla has a diverse work experience spanning several industries. Carly is currently working as a Customer Success Director at Contraqer Corp. since January 2022. Prior to this, they worked as a Customer Success Manager at Unanet from May 2021 to January 2022. Carly also held the role of Technical Product Support Specialist at Unanet from March 2020 to March 2021.

Before joining Unanet, Carly was the Owner of So Good 4 U Yoga & Fitness from January 2014 to March 2021. In this role, they built and retained a strong client base, developed specialized fitness programs, and increased client retention by 20% over a two-year period.

Carly's previous experiences include working as a Senior Manager at Deltek from November 2010 to January 2014, where they held a senior managerial position. Carly also worked at Member Services as a Senior Manager, responsible for renewing and developing new business opportunities within existing client base. Additionally, Carly worked as a Customer Support Analyst, providing technical support and training to customers.

Earlier in their career, Carly worked at Learning Tree International as a Customer Service Representative and Instructor Relations Coordinator, where they recruited and screened instructors for technical training courses. Carly also worked as a Technical Assistant at DVUA, acting as a liaison between insurance companies and organizations seeking coverage.

Overall, Carly Pla has a strong background in customer success, technical support, and managerial roles, with expertise in building and retaining client relationships, developing specialized programs, and achieving sales targets.

Carly Pla completed their Bachelor of Arts degree in Communication from the University of Delaware, spanning from 1995 to 1999.