Amir Ezra is an experienced Global Support Engineer at ControlUp since November 2021, specializing in troubleshooting web-based enterprise SaaS products and maintaining support documentation. Previous roles include Lab Network Engineer at HCL Technologies, where Amir developed technical solutions and managed network systems, and Technical Account Manager at LiveU, focusing on APAC customers and cloud-based administration. Amir has a strong background in customer support, having worked with Ericsson and Comverse, supporting major media and mobile providers. With a Bachelor of Science in Computer Science from Canterbury University and an Associate's degree from Sivan College, Amir combines technical expertise with solid educational credentials.
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