Iftach Landau

Iftach Landau is an experienced Global Support Engineer currently at ControlUp, where key responsibilities include incident troubleshooting, ticket analysis, and environment reproduction for virtualization solutions. Previous roles include Azure Escalation Support Engineer at Microsoft, focusing on troubleshooting Azure Kubernetes, and Senior Support Engineer at IBM, emphasizing high-level case analysis and knowledge transfer. Early career experience encompasses positions at EMC, Exanet, and Pelephone LTD, with expertise in complex issue analysis, network-attached storage, and MS Exchange Server administration. Landau holds an M.A. in English and multiple Microsoft certifications, complemented by a diverse educational background in system administration and audio postproduction.