ControlUp
Joel Richter is an accomplished Enterprise Customer Success and Project Manager, currently with ControlUp since December 2021, focusing on enhancing IT management and user experience across organizations globally. Prior experience includes roles at OCTOPAI, where Joel facilitated automated data management for business intelligence, and at StarVision in an advisory capacity, optimizing product management processes for high-tech companies. Previous positions also encompass project leadership at Temenos for the digital implementation of Israel's first fully digital bank and positions at Business Solution Group, VATBox, Panaya, and Moderne Informatik MINOS, where Joel managed extensive banking software projects for a diverse range of notable clients. Joel began a career in technical consulting at ERI, specializing in core banking solutions in Europe. Joel holds a Master's degree in Political Economy from the School for Economics and Administration in Zürich, Switzerland, and has benefited from professional education at Siemens.
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ControlUp
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ControlUp's Digital Employee Experience management platform gives IT increased visibility and control over employees' digital experience, no matter where they work—in the office, from home or on the road—or the type of workspace they use: virtual, physical or cloud. ControlUp analytics harnesses anonymous operational metadata from thousands of organizations to help IT and help desk teams make informative, data-driven decisions.