Sarah Nap is an experienced professional in customer success and technical account management, currently serving as an Enterprise Customer Success Manager at ControlUp since July 2023. Previously, at Epic from September 2016 to December 2022, Sarah held multiple roles, including Technical Account Manager, where oversight was provided for the Ochsner Health Organization and a team of over 50 Technical Solutions Engineers. Additional responsibilities included managing projects such as web transitions and system upgrades. Earlier roles at Epic encompassed serving as a Technical Solutions Manager and Technical Solutions Engineer, delivering support and custom solutions for healthcare organizations. Sarah's career began in retail at Target as a cashier, coupled with an internship at MaxPower, Inc., where data collection and analysis were emphasized. Sarah holds a Bachelor of Science in Chemical Engineering from Cornell University, earned in 2016.
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