Yasmine Fonseca is an experienced customer success and project management professional with a strong background in service delivery and resource management. Currently serving as a Customer Success Manager at ControlUp since September 2020, Yasmine previously held the role of Customer Success Coordinator. Prior experience includes positions as a Global Services Operations/Project Manager at Upland Software, where the focus was on operational excellence, and as a Resource/Project Manager and Professional Services Lead at One Identity, managing commercial projects across North and Latin America. Yasmine began a career at Quest Software as a Project/Training Coordinator, overseeing project timelines, schedules, and customer training initiatives.
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