Jon Earley is an experienced IT professional currently serving as the Global Service Desk Improvement Lead at Convatec since February 2024. Previous roles include Information Technology Onsite Support Team Manager at Node4 Ltd, where management of an onsite IT support team occurred, and Information Technology Service Desk Manager at Ambassador Theatre Group, overseeing a team providing support to multiple UK venues. Earlier experience at Convatec as IT Service Delivery Lead involved managing service delivery and coordinating with global support teams on various projects. Additional roles include Onsite IT Lead at HPCDS, responsible for setting up IT systems at a new headquarters, and various contracting positions as an IT Specialist, focusing on IT support and system migrations from MS Office/Exchange to Google Workspace.
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