Laura Boreham

Laura Boreham is an experienced marketing and product management professional with a strong background in customer engagement and omnichannel strategy. Currently serving as an Omnichannel Product Manager at Convatec since February 2021, Laura previously held multiple roles at Historic Royal Palaces, including Interim Head of Customer Engagement and Product Manager. Laura's expertise involves driving customer engagement across various platforms, enhancing customer experience, and leveraging data analytics for strategic decision-making. With a solid foundation in marketing, demonstrated by CIM qualifications and an academic background in Project Management and Economics, Laura has effectively contributed to organizations such as The National Museum of the Royal Navy and the Royal Navy Submarine Museum, consistently improving customer interactions and operational efficiencies.