Sérgio Ribeiro

Sérgio Ribeiro has over 20 years of work experience in the IT industry. Sérgio currently works as a Systems Administrator Lead at Convatec, where they supervise and coordinates the System Administration team, manages day-to-day activities, and develops timelines to achieve targets. Sérgio is also responsible for monitoring team performance, providing training and coaching, and ensuring the availability and accuracy of systems. Prior to this, Sérgio worked as a Systems Administrator at NetJets Europe and was responsible for network and security measures, system monitoring, and support for IT infrastructure. Before that, they held positions such as PC Technician Lead and Desktop Support and Helpdesk at NetJets Europe, where they provided technical administration, customer service, and incident management. Sérgio also has experience as an IT Technician at Hertz Portugal, a Networking Technician at IEMS, and an Administrative Coordinator at J.Pereira da Cruz S.A. In the early stages of their career, they worked as a Cable Internet Technician at IEMS and a Delivery Driver at Comunidades Online. Sérgio has a diverse skill set, including expertise in system administration, network troubleshooting, and customer service.

Sérgio Ribeiro's education history includes obtaining a Engineer's degree in Computer Science and Engineering from Universidade Aberta from 2022 to 2025. Prior to that, they completed their High School education in Electrical and Electronics Engineering at Odivelas High School from 1990 to 1998. In addition to their formal education, they also hold certifications in ITIL Foundations in IT Service Management, Microsoft Certificate Professional on Windows XP, and Internet Cable Technician.