converse360 enables businesses to deliver a first class, always-on service to customers and employees. Our powerful Service Automation platform makes it simple to automate your customer service conversations and deliver a fast, intuitive and personalised experience. 

Customers can easily self-serve from their favourite device, through their channel of choice. 

converse360's platform provides powerful self-service interfaces that enable customers to communicate using natural conversation through:

- SPEECH (telephones, web browsers, smart speakers, wearables)
- VISUAL (Visual IVR and lifelike digital avatars)
- MESSAGING (Webchat, various Social Messengers, email, SMS)

Our platform intelligently blends powerful automation technology with the leading contact centre and teamwork applications for a seamless customer experience.

We embed the very best AI, speech and automation technology within the platform to enable captivating and engaging experiences for your customers.



AI/ML

Automation

Call Center

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